Frequently Asked Questions

Fir Sure Designs is a small workshop in Edmonton, Alberta, Canada. Every piece is designed and handcrafted there by Cory.

Handcrafted epoxy resin and wood pieces: crib boards, charcuterie boards and serving trays, backgammon boards, chess and marble game boards, card and dice holders, coasters, and one-of-a-kind custom pieces.

Yes. Use the Custom Orders form to describe what you'd like, choose your wood species and epoxy colours, and upload any reference photos. Cory will follow up with a design plan, price and timeline before anything is made.

Popular woods include walnut, maple and cherry. Epoxy comes in 17 colours — from aqua, turquoise, mermaid dust teal and royal blue to teal, kiji, lime green, red, orange, purple, pink, silver, pearl and white. You can pick several colours on the Custom Orders form.

Yes. Ready-made pieces ship within 1–3 business days across Canada and internationally, and free local pickup is available in Edmonton. Shipping options and costs are shown at checkout — see the Shipping Policy for details.

We want you to love your piece. We don't offer refunds for change of mind, but you can exchange a piece within 7 days of delivery or pickup — if it was shipped, return shipping is your responsibility. Personalized custom pieces (with a logo, name or text specific to you) can't be exchanged. If your order arrives damaged, defective or isn't what you ordered, contact us within 7 days with photos and we'll repair, replace or refund it. Custom pieces need a non-refundable 50% deposit to begin. See the Return & Exchange Policy for details.

Ready-made pieces are paid by Interac e-Transfer to payments@firsuredesigns.com (autodeposit is on, so no security question is needed) for Edmonton pickup and shipping within Canada. Ordering from outside Canada? Email info@firsuredesigns.com and we'll arrange payment and shipping. Custom orders are quoted first, then arranged directly with Cory.

Food-contact surfaces are sealed with food-safe epoxy and finishes. They're meant for serving, not cutting — see the Care Guide for cleaning tips.

Wipe with a soft, damp cloth and mild soap, dry it right away, never soak it, and keep it out of long periods of direct sunlight. Treat the wood with food-safe mineral oil every few weeks. The full Care Guide has more detail.